Today’s market forces are shaping a global consumer marketplace that will look radically different in 2021, affecting retailers as never before. Traditional strategies will be eclipsed by unprecedented customer diversity, market polarization and dominant megaretailers. This is not just business as usual, but competitive Darwinism played out in fast motion. These trends will push the…
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What, what has Corona Virus done to your expense structure? If your’s is still in-line, congratulations on a job well-done and maybe even a little luck. For the rest of us, re-balancing cost structures with current and future revenue expectations is a monumuntal task. Nearly twenty years ago, e-procurement seemed like it had a lot…
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In 2002, the concept of channel integration was only about five years old. Now, nearly two decades later, few retailers have achieved its promise. The concepts in this white paper still apply today. Many leading retailers have addressed the basic aspects of operating in a multi-channel environment. However, few, if any, have truly exploited the…
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